September 11, 2020:
UPDATED Status of Business at Three60 Law Group During the COVID-19 Outbreak
We hope this finds you and your families safe and well. Here is an update as to what the Three60 team is doing to fulfill our ongoing commitment to the safety of our clients and our team during these difficult times. Our goal is to continue providing the important estate planning services our clients need with as little interruption, and as much safety, as possible.
Office Status: Although our team is pleased to be back in the office, we are not seeing clients in the office except in very limited situations. By restricting visitors to the office, our team can enjoy the benefits that our collaborative work environment offers—to us and to our clients—while taking the precautions necessary to keep everyone healthy.
Meetings: Sadly, gone are the days of in-person meetings with our canine ambassadors in attendance and our full coffee service…at least for the next little bit. We continue to offer telephone and video conference alternatives to these in-person meetings, and sometime the dogs can attend as well. We are doing what we can to exchange data in advance of the meeting to allow for better communication, so we ask that you do your best to get that information back to us. We are able to access a variety of video conferencing tools such as FaceTime, Zoom, and MS Teams.
Document Signings: We have several options for our clients needing to sign documents that must be witnessed and/or notarized (e.g., wills, powers of attorney, and health care directives).
- At home signing: For our clients who are able to sign at home, we provide our clients with very specific instructions to assure their documents are properly executed. We can assist in arranging mobile notaries and we can supervise signings telephonically or by video conference.
- Drive-up, no-contact signing: We’ve designed a drive-up signing procedure that has met with wide approval. We will arrange a time for our clients to arrive at our office and remain in their car while we come to them. We follow a strict protocol to avoid contact. We invite you to click here to see a video demonstrating how our drive-up signings work: https://www.three60law.com/three60-law-group-drive-up-document-signing/
- In-office, no-contact signing: Sometimes an at home signing or a drive-up signing just won’t work. Under those circumstances, we do have the ability to accommodate in-office signings. Those signings are also conducted according to a very strict, no-contact protocol to do our utmost to avoid transmission of the virus.
How to Reach Us: You are pleased to report that you can reach us just like in the pre-COVID days! Generally, Lynette, Hailey, or Amanda will answer your call directly. As before, there may be times when you will need to leave a message, either on the main line (425-289-5360), or by entering a team member’s extension. For your convenience, here is a list of our team members’ extensions and emails:
Lynette Healey: x101; [email protected]
Jennifer King: x102; [email protected]
Diana Zottman: x104; [email protected]
Dave Greenberg: x107; [email protected]
Hailey Shultz: x108; [email protected]
Amanda Healey: x103; [email protected]
It seems we will all be hunkering down to this “new normal” for probably the next year. However, because we believe our services are essential to providing peace of mind, especially during these trying times, and will continue doing all that we can to minimize disruption and keep our team and clients as safe as possible.
Please let us know if you have any questions, concerns, or suggestions about how we can best serve you during this difficult time.
April 16, 2020:
UPDATED Status of Business at Three60 Law Group During the COVID-19 Outbreak
We hope this finds you and your families safe and well. Here is an update as to what the Three60 team is doing to fulfill our ongoing commitment to the safety of our clients and our team during these difficult times. Our goal is to continue providing the important estate planning services our clients need with as little interruption, and as much safety, as possible.
Office Closure: On March 24th, we closed our office in cooperation and compliance with Governor Inslee’s Stay at Home order. Although our offices are closed, we are keeping regular business hours by working remotely to meet our clients’ needs as best as we can.
How to Reach Us: You can continue to reach us in multiple ways. We are set up to answer phones remotely, and, as always, Lynette will be there to assist you. There may be times when you will need to leave a message, either on the main line (425-289-5360), or by entering a team member’s extension. We will be checking voicemail frequently and will endeavor to get back to you as soon as possible. Of course, there is always email. For your convenience, here is a list of our team members’ extensions and emails:
Lynette Healey: x101; [email protected]
Jennifer King: x102; [email protected]
Greg Pittman: x103; [email protected]
Diana Zottman: x104; [email protected]
Dave Greenberg: x107; [email protected]
Hailey Shultz: x108; [email protected]
Meetings: Sadly, gone are the days of in-person meetings with our canine ambassadors in attendance and our full coffee service…at least for the next little bit. We continue to offer telephone and video conference alternatives to these in-person meetings, and sometime the dogs can attend as well. We are doing what we can to exchange data in advance of the meeting to allow for better communication, so we ask that you do your best to get that information back to us. We are able to access a variety of video conferencing tools such as FaceTime, Zoom, and MS Teams.
Signings: We have several options for our clients needing to sign documents that must be witnessed and/or notarized (e.g., wills, powers of attorney, and health care directives).
- At home signing: For our clients who are able to sign at home, we provide our clients with very specific instructions to assure their documents are properly executed. We can assist in arranging mobile notaries and we can supervise signings telephonically or by video conference.
- In-office, no-contact signing: Sometimes at home signing is not an option, usually due to an inability to gather qualified witnesses or a notary. Under those circumstances, we do have the ability to accommodate in-office signings. Those signings are conducted according to a very strict, no-contact protocol to do our utmost to avoid transmission of the virus.
- Drive-up, no-contact signing: Although we take significant precautions with our in-office signing procedures, for some, simply going into a public building is stressful right now. We understand, so we’ve designed a drive-up solution to address this further concern. We will arrange a time for our clients to arrive at our office and remain in their car while we come to them. As with the in-office signings, we follow a strict protocol to avoid contact.
We hope this virus will subside quickly. However, because we believe our services are essential to providing peace of mind, especially during these trying times, and will continue doing all that we can to minimize disruption and keep our team and clients as safe as possible.
Please let us know if you have any questions, concerns, or suggestions about how we can best serve you during this difficult time.
March 31, 2020:
UPDATED Status of Business at Three60 Law Group During the COVID-19 Outbreak
We hope this finds you and your families safe and well. Here is an update as to what the Three60 team is doing to fulfill our ongoing commitment to the safety of our clients and our team during these difficult times. Our goal is to continue providing the important estate planning services our clients need with as little interruption, and as much safety, as possible.
Office Closure: On March 24th, we closed our office in cooperation and compliance with Governor Inslee’s Stay at Home order. Although our offices are closed, we are keeping regular business hours by working remotely to meet our clients’ needs as best as we can.
How to Reach Us: You can continue to reach us in multiple ways. We are set up to answer phones remotely, and, as always, Lynette will be there to assist you. There may be times when you will need to leave a message, either on the main line (425-289-5360), or by entering a team member’s extension. We will be checking voicemail frequently and will endeavor to get back to you as soon as possible. Of course, there is always email. For your convenience, here is a list of our team members’ extensions and emails:
Lynette Healey: x101; [email protected]
Jennifer King: x102; [email protected]
Greg Pittman: x103; [email protected]
Diana Zottman: x104; [email protected]
Hailey Shultz: x108; [email protected]
Meetings: Sadly, gone are the days of in-person meetings with our canine ambassadors in attendance and our full coffee service…at least for the next little bit. We continue to offer telephone and video conference alternatives to these in-person meetings, and sometime the dogs can attend as well. We are doing what we can to exchange data in advance of the meeting to allow for better communication, so we ask that you do your best to get that information back to us. We are able to access a variety of video conferencing tools such as FaceTime, Zoom, and MS Teams.
Signings: For those needing to sign documents that must be witnessed and/or notarized (e.g., wills, powers of attorney, and health care directives), if our clients are able to sign at home, we provide our clients with very specific instructions to assure their documents are properly executed. We can assist in arranging mobile notaries and we can supervise signings telephonically or by video conference.
Additionally, we are now able to provide remote online notarization of documents for our clients who have video conference capabilities. This does not take the place of witnesses for documents requiring them, but for our clients who can provide qualified witnesses, if needed, and they also need to sign documents requiring notarization, we can accommodate these signings remotely.
In the most urgent situations when out-of-office signing alternatives are not an option, we do have the ability to accommodate an in-office signing. Those signings are conducted with very strict procedures to avoid transmission of the virus.
We hope this virus will subside quickly. However, because we believe our services are essential to providing peace of mind, especially during these trying times, and will continue doing all that we can to minimize disruption and keep our team and visitors as safe as possible.
Please let us know if you have any questions, concerns, or suggestions about how we can best serve you during this difficult time.
March 24, 2020:
UPDATED Status of Business at Three60 Law Group During the COVID-19 Outbreak
In our ongoing commitment to the safety of our Three60 clients and our team we are updating our status. As promised, we will update this posting on a periodic basis so our clients and professional partners can keep current.
As of today, we will continue providing estate planning services, however, we are making some further adjustments to assure we are operating in a manner that protects everyone and complies with government orders and CDC recommendations. We want to continue to do our part to flatten the curve of this outbreak while also acknowledging that our clients, now more than ever, want to be sure they are prepared for whatever may come. We appreciate your patience as we make these adjustments, and we are happy to answer any questions you may have.
Office Closure: Effective March 24th, we will be closing our office in cooperation and compliance with Governor Inslee’s Stay at Home order. Although our offices are closed, we are still working remotely to meet our clients’ needs as best as we can. Obviously, in-office signings are not possible. We will continue meetings via telephone or video conference. There may be certain circumstances where signings outside of the office are possible. We will assess our ability to accomplish signings on a case-by-case basis.
How to Reach Us: You can continue to reach us in multiple ways. We are set up to answer phones remotely, and, as always, Lynette will be there to assist you. There may be times when you will need to leave a message, either on the main line (425-289-5360), or by entering a team member’s extension. We will be checking voicemail frequently and will endeavor to get back to you as soon as possible. Of course, there is always email. For your convenience, here is a list of our team members’ extensions and emails:
Lynette Healey: x101; [email protected]
Jennifer King: x102; [email protected]
Greg Pittman: x103; [email protected]
Diana Zottman: x104; [email protected]
Hailey Shultz: x108; [email protected]
We hope that this virus subsides quickly. We will continue doing all that we can to minimize disruption and keep our team and clients as safe as possible.
Please let us know if you have any questions, concerns, or suggestions about how we can best serve you during this difficult time. Please be patient during this difficult time, we are all doing our best.
March 18, 2020:
Status of Business at Three60 Law Group During the COVID-19 Outbreak
At Three60 Law Group we are always committed to the safety of our clients and our team. During the COVID-19 (Coronavirus) outbreak we are taking extra measures. We intend to update this posting on a periodic basis so our clients and professional partners can keep current on our status. We will continue providing estate planning services, however, we are making some adjustments to how we are doing our work to protect everyone during this extraordinary time. We want to do our part to flatten the curve of this outbreak. We appreciate your patience as we make these adjustments, and we are happy to answer any questions you may have.
Limited Office Access: Effective March 18, although we will still be open for business, our offices will be closed until further notice. We will accommodate access to the office in extraordinary cases and with very specific safety measures in place (more on those measures below). That does not mean that we will stop meetings; they will just be conducted differently—either by phone or video conference. Where our clients feel it necessary to sign documents immediately, and where we cannot make arrangements for an in-home signing, we will accommodate an in-office signing.
How to Reach Us: You can reach us in multiple ways. We are set up to answer phones remotely, and, as always, either Lynette or Hailey will be there to assist you. There may be times when you will need to leave a message, either on the main line (425-289-5360), or by entering a team member’s extension. We will be checking voicemail frequently and will endeavor to get back to you as soon as possible. Of course, there is always email. For your convenience, here is a list of our team members’ extensions and emails:
Lynette Healey: x101; [email protected]
Jennifer King: x102; [email protected]
Greg Pittman: x103; [email protected]
Diana Zottman: x104; [email protected]
Hailey Shultz: x108; [email protected]
In Office Meetings: If it becomes necessary to meet in person at the office, we ask for your patience as we are being extra cautious—some may even say slightly paranoid! Don’t be surprised if we are wearing gloves and if we invite you to dig into our latex glove stash as well. We have disinfected any frequently-touched surfaces and have curtailed access to our offices by the janitorial crew. Of course, we have the usual hand sanitizer other implements of destruction to the virus available for our and for your use. We will disinfect areas of use after each meeting.
What We’ve Been Doing: Weeks ago we started limiting physical contact with our clients and visitors, e.g., handshakes and hugs. We are also being more aware about touching our faces and surfaces that are likely to be contaminated. We have rescheduled or declined to attend optional, high-risk gatherings and events, and all of us, as well as our families, are observing the social distancing recommendations being made by the CDC.
We hope that this virus subsides quickly. We will continue doing all that we can to minimize disruption and keep our team and clients as safe as possible.
Please let us know if you have any questions, concerns, or suggestions about how we can best serve you during this difficult time.